Turkish-speaking customer service agent wanted for leading social media platforms!

Are you looking for a new adventure in the bustling capital of Portugal? We have good news for you: your search ends here! Embark on an exciting career with one of the top-tier social media platforms. Your every expectation will not only be met, but surpassed!
Accommodation

Accommodation

Included, room in a shared apartment

Plane

Flight

Plane ticket costs refunded

Vacation

Annual leave

Portuguese public holidays + 22 vacation days

Refer a friend and earn €1,000! 🤑

Vacancy

About your new mission in the realm of social media 
 
Hey there, social media geek! Ready to dive into the dynamic world of one of the most popular social media platforms? Of course, you are!
 
Your official title is “Advertisers Support Specialist” and you will be working for a leading Social Media platform. Your goal is simple: assist advertisers in achieving success! Advertisers and agencies reach out to you for assistance after making sales or encountering issues. You insure they have a positive experience with their social media ads by addressing technical issues, reporting bugs, guiding users, and assisting them in utilizing the platform’s tools and features. So, get ready to mingle with influencers, content creators and small and medium-sized businesses!
 
Here’s a further sneak peek into your daily adventures:
 
  • Managing subscriptions, handling accounts, and troubleshooting technical issues with finesse.
  • Answering questions from new and existing customers via telephone, email, and live chat.
  • Calling customers back and reaching out to customers who have previously contacted customer service through other channels.
  • Using the constantly available knowledge base for finding solutions. 
 

You’re not just joining a company; you’re stepping into a realm of mind-blowing expertise. Here, every challenge becomes an opportunity to learn and grow, surrounded by the best minds in the business. Ready to take the next step in your career and personal skills? Apply now!

No stress; easy landing in Lisbon

The company’s got your back every step of the way! After touching down in Lisbon (your flight to Lisbon will be refunded.), your new colleagues will be there to greet you at the airport and whisk you away to your new abode. Picture this: a cozy room in a shared flat nestled in a welcoming neighborhood near the beach. Yummm! 

But wait, there’s more! Your new team is more than just coworkers—they’re your go-to support system. Need help with administrative tasks like taxes or insurance? They’ve got you covered. They understand the excitement and challenges of getting used to a new environment, and they’re here to support you whenever. Welcome to your new journey in Lisbon!

Destination

Lisbon’s lifestyle in a nutshell

Still on the fence about Lisbon? Well, get ready to swap your doubts for some sunshine! From kickstarting your day with a dose of morning espresso shots, to unwinding with after-work beach strolls. Lisbon effortlessly blends the best of both worlds – work hard, play harder! Here, it’s all about the azure blues of the Atlantic Ocean, where your weekends are filled with fun getaways, thrilling surf breaks along the coast, linking up with friends, and delicious Portuguese delicacies. Sounds amazing, right? Apply now and come experience the Portuguese lifestyle yourself! 

Our favourite reasons to live in Lisbon

What do you get?

What is required?

Why our recruiters love this destination

Interview Process

  • Sign up

    Click the red application button to sign up and fill in the form. Don't forget to attach your CV.

  • Expect a call from us

    This will happen faster than you think, so keep an eye on your phone! We will then provide you with more information about the job, and of course, we want to get to know you better.

  • Collect and send data to the client

    After the phone interview, we will determine together with you if you are a suitable candidate for the job. If yes, we will send an online test to you.

  • Interview with client

    The client's recruiter will schedule an introduction phone call with you. After this, a video call will follow with the project manager. During these talks, they'll check out your test results, chat about your motivation, and discuss your skills. Make sure you are at your best and come across as motivated!

  • Receive the results of the interview and the test

    After all steps are completed, we will contact you to (fingers crossed!) deliver the good news that you have been accepted!

  • Pack your belongings and board the plane!

    Throw a farewell party, pack your bags, and board the plane to start your adventure!

Reviews

FAQ

The minimum period is 12 months.

Yes, you need to have an intermediate level of proficiency in English, both in writing and speaking. This is because your interview and training will be conducted in English.

No, that is not a problem! You will receive a training beforehand, consisting of 15 working days (8 hours per day). 

If you choose accommodation through your employer, then no. If you opt to find your own housing, then it is possible.

No, that is not possible.

The minimum requirement is a high school diploma.

There are two options. You can choose to find your own accommodation or arrange accommodation through your employer. In the latter option, deductions will be made from your salary.

You work 40 hours a week (8 hours per day with an additional lunch break hour) on a rotational shift pattern. Monday to Sunday from 06:00 AM to 24:00. 

You are responsible for booking and covering the costs of your flight initially, but after completing 9 months with TP, you will be reimbursed for these expenses.

Our recruiters are ready to guide you through this application process!

From the moment you apply until your new job begins, and even after that, we are here to support you throughout the entire process. With Working Adventures by your side, you’re not alone.

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