Sun, sea & a new career in Lisbon: customer support or content moderation

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Fancy a career move to sunny Lisbon? Join an international team in customer support or content moderation, with paid training, accommodation and everything you need to feel at home. No experience needed, just your motivation!

Accommodation

The option of a room in a company-arranged, fully furnished shared apartment, with utilities and internet included

Amazing work environment

An international workplace with plenty of activities, such as Friday movie nights, company dinners and much more

Flight

Depending on the project, your flight to Portugal may be reimbursed

Signing bonus €1,000

At Working Adventures, we’re always on the lookout for adventurous people who long to go abroad. That’s why we’ve launched the ‘Refer a Friend’ initiative, which gives you the chance to earn €1,000.

Do you know someone who might be interested in one of our job opportunities? Then let us know! After he or she applies for one of our vacancies, gets hired and completes the probationary period at the respective company, you will receive €1,000.

Vacancy

In today’s digital landscape, online interaction and content management play a key role in shaping user experiences and upholding community standards. From flawless customer interaction to protecting online platforms from unwanted content, professionals in roles such as customer support agents and content moderators are at the forefront. Read more about the two roles below and choose the one that suits you best!

Customer Support Agent / Order Support

You’ve probably shopped online before. Whenever you have a question about your order, product or service, you know you can contact the company’s customer support. In this role, you’ll be on the other side of that conversation – you’ll be the one helping customers! You’ll guide them through the entire order journey (delivery, returns, refunds and payments, and reviewing order details) via email, chat and phone. This position is mostly done from home (home office), although you may occasionally be asked to work from the office in Lisbon.

Content Moderator

As a content moderator, you’ll review content on social media platforms and make sure they stay free of unwanted behaviour. Together with your colleagues, you’ll help keep social media a safe and positive place for everyone. You can choose between different projects for some of the world’s best-known brands. This role is based in a modern office in Lisbon.

Whichever role you choose, you’ll receive thorough, paid training before you start, so you’ll learn everything you need to know. During the interview, we’re happy to walk you through the different projects and their start dates, and together we’ll find the one that best matches your skills and interests.

About the company

You’ll join a large, international company that partners with some of the most exciting platforms and brands in the world. It offers a wide range of projects with various start dates – from social media platforms and e-commerce to tech services. Expect a friendly, international team, a modern workplace and regular team activities that make it easy to settle in and meet new people from all over Europe.

Destination​​

What’s it like to live in Lisbon?

Picture this: cobblestone streets lined with pastel-coloured buildings, the smell of fresh pastries in the air, and countless opportunities to grow your career while learning from experienced professionals. And the best part? After a productive day, you can unwind while enjoying a stunning sunset over the Atlantic. Whether you’re catching some waves, mingling with international friends at a cosy café, or exploring Lisbon’s rich cultural heritage, there’s always something exciting to do. With its affordable cost of living, welcoming locals and a climate that makes you forget what winter feels like, Lisbon isn’t just a place to live – it’s a place to thrive. So pack your bags and get ready to say ‘Olá’ to your new home.

What do you get?​

What is required?

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Why our recruiters love this destination​

From the moment I saw Lisbon featured in a travel program, it has been at the top of my bucket list. This is because it’s a hotspot for foodies with trendy bars, culinary food trucks or authentic seafood restaurants on every street corner.

I can already picture myself sitting on the magnificent Praça do Comércio while sinking my teeth into Portugal’s most famous pastry, the pastel de nata. I’m also totally up for visiting one of the typical fado houses to immerse myself in the local culture with traditional food and Portuguese fado music.

That’s the magic of travel for me; being open to new experiences, cultures and, of course, good food! 😋

Selin – International Recruiter

Interview process

  • Apply

    More information? Just fill out the form in under 2 minutes, and you’re done! No strings attached.

  • Wait for a call from us

    We’ll get in touch within 2 working days to share all the details about the job and answer any questions you have. If it’s a great fit, we’ll happily introduce you to our client in Lisbon.

  • The application process: we’ve got your back

    We’ll present you to the company, and from there the recruitment process with them begins. Feeling a bit nervous? Totally normal. But don’t worry, we’re here for you. From polishing your CV to prepping you for interviews, we’ll support you every step of the way. We’ll also follow up with the client for feedback and keep you updated, so you’re never left wondering what’s next.

  • Pack your things and board the plane!

    If everything goes well, you’ll get a job offer. Then it’s time to throw a farewell party, pack your bags, and board the plane to start your working adventure!

Testimonials

FAQ

No, you will be provided with paid training and coaching so that you will become an expert in no-time!

Yes, to be able to communicate with your colleagues, it is required to have sufficient knowledge in both speaking and writing in English.

Yes, it is required that you have EU citizenship.

Yes, a high school diploma is required for this position.

Your salary depends on the project and on your accommodation choice. If you take a room in a company-arranged apartment (with utilities and internet included), part of your package is provided as accommodation, so your cash salary is at the lower end of the range. If you arrange your own place, you receive a higher cash salary. Your recruiter will explain the exact figures for each project.

It depends on the role. The customer support role is mostly done from home (you may occasionally be asked to work from the office in Lisbon), while the content moderator role is based in the office.

If you choose company accommodation, pets are unfortunately not allowed. If you arrange your own place, you’re free to look for pet-friendly housing.

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Our recruiters are ready to guide you through this application process!

From the moment you apply until your new job begins, and even after that, we are here to support you throughout the entire process. With Working Adventures by your side, you’re not alone.

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