Work as an Italian-speaking Customer Service Representative from anywhere in mainland Portugal!

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Ready to swap your office chair for a beach towel and your morning commute for a walk along the stunning Portuguese coast? As a Customer Service Representative, you'll enjoy the freedom of working from anywhere in mainland Portugal. Join us now and make every working day feel like a holiday!

A paid training? Ma, certo!

Kick off your career on the right foot with fully paid training.

Performance bonus

Earn up to €100 in monthly performance bonuses.

Flexibility

Work from anywhere in mainland Portugal.

Not living in Portugal yet? Discover our relocation package

At Working Adventures, we’re always on the lookout for adventurous people who long to go abroad. That’s why we’ve launched the ‘Refer a Friend’ initiative, which gives you the chance to earn €1,000.

Do you know someone who might be interested in one of our job opportunities? Then let us know! After he or she applies for one of our vacancies, gets hired and completes the probationary period at the respective company, you will receive €1,000.

Vacancy

About the job

We’re looking for someone to give our customers a helping hand across a range of channels. You’ll be answering questions about subscriptions, invoices or technical problems, for example. Your job will be to provide first-class support for customers who need help.

Here are the main tasks you will have to carry out:

  • Assisting customers through various channels – telephone, email, chat – to resolve issues relating to subscriptions, invoices and technical problems.
  • Identifying customers’ needs and problems in order to respond to their requests.
  • Keeping meticulous notes of all customer interactions – questions, complaints and solutions.


Do you enjoy making customers smile, have excellent communication skills and a talent for sorting out tricky situations? Then we’d love to have you on board!

What makes this job unique?

What makes this job unique is that it allows you to combine work and leisure in the breathtaking landscapes of Portugal! Instead of being stuck in a boring office, you can work from anywhere in Portugal (on the mainland). Don’t miss this opportunity to improve your work-life balance!

Destination​​

About life in Portugal

Welcome to Portugal, where the sun is always shining, and where life is relaxed! Imagine spending lazy days lounging on golden beaches, interrupted only by the occasional dip in the sparkling sea. But life here isn’t just about the beach (although, let’s be real, it’s a big part of it!). It’s about savouring every sip of port wine, every bite of fresh seafood, and every twist and turn of the cobblestone streets. From the lively sounds of Fado music to the aroma of grilled sardines wafting through the air, Portugal is a feast for the senses and a paradise for the soul. Come join the party – there’s always room for one more in this sun-soaked slice of heaven! 🌞🇵🇹

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What do you get?​

What is required?

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Why our recruiters love to work remotely​

“At Working Adventures, where we all work remotely, we understand the value of working from home. Not only does it mean you save valuable time and money that would otherwise be lost on commuting, but it also gives you the freedom to create a super-comfortable and personalised workspace. It means that work and leisure can be in perfect balance, which really gives a boost to your quality of life. And what’s absolutely amazing is that it gives you the freedom to experience amazing adventures while building on your career. 🌟💼🌴”

Roel – International Recruiter

Interview process

  • Apply for your dream job

    Click on the "APPLY NOW" button to apply for your dream job and fill in the form. Don't forget to attach your CV in PDF format.

  • Expect a phone call

    This will happen faster than you think, so pay close attention to your phone! Once we have your CV, we can introduce you to our client. They will review your CV and will then contact you by email or phone.

  • Collect and send data to the client

    After the phone interview, we will determine together with you if you are a suitable candidate for the job. If yes, we will send an online test to you.

  • Complete an online test

    You will be sent a test to assess your English language and computer skills.

  • Video interview with our client

    Afterwards, a video interview with the client's recruiter will be scheduled. This conversation will last approximately 45 minutes.

  • Throw a party with your friends!

    Celebrate! Because you’re about to start your new job.

Testimonials

FAQ

The minimum period is 12 months.

For this job position, a basic level of English is required.

You need a European passport and must be fluent in Italian.

No, this is not a problem, but it is a plus if you have some previous experience in customer service.

No, this is a full-time position.

A high school diploma is officially required for this role. However, your application might still be considered if you can show that you’re a good fit in other ways. For example, if you have relevant work experience (like customer service, sales, or hospitality), strong communication skills, or a clear motivation to move abroad and commit to the job — these can all help make up for the missing diploma. In short: if you’re motivated and have experience that matches the role, it’s definitely still worth applying!

You will work on different shifts: Monday to Saturday from 7 a.m. to 7 p.m.

Roel

Our recruiters are ready to guide you through this application process!

From the moment you apply until your new job begins, and even after that, we are here to support you throughout the entire process. With Working Adventures by your side, you’re not alone.

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