Refer a friend and earn €1,000! 🤑
At Working Adventures, we’re always on the lookout for adventurous people who long to go abroad. That’s why we’ve launched the ‘Refer a Friend’ initiative, which gives you the chance to earn €1,000.
Do you know someone who might be interested in one of our job opportunities? Then let us know! After he or she applies for one of our vacancies, gets hired and completes the probationary period at the respective company, you will receive €1,000.
Vacancy
About the job
Do you love tackling tech problems and helping customers find solutions? As a Technical Support Specialist, you’ll assist users with troubleshooting, software issues, and IT-related inquiries. You’ll be the go-to person for customers needing expert guidance, ensuring they get back on track quickly.
Here’s what you’ll do:
- Provide IT support via phone and web-based channels.
- Troubleshoot and resolve software and network-related issues.
- Guide customers through technical solutions in a clear and friendly way.
- Work closely with colleagues to ensure the best possible service.
- Document issues and solutions to help improve future support processes.
Tech support, but make it exciting!
Ever imagined working for one of the biggest tech companies in the world? Now’s your chance! Whether it’s assisting businesses with software challenges or helping users navigate IT solutions, you’ll be at the forefront of innovation. With top-notch training and career growth opportunities, this role is your gateway to the IT world!
Moving to Portugal; a piece of cake!
Your new workplace isn’t just any office – it’s one of Europe’s top 25 employers. And guess what? You’re off to sunny Lisbon, with your plane ticket being refunded after 9 months. Need help with the boring paperwork? Say no more! Your new colleagues have your back with everything from health insurance to taxes and banking. Oh, and did we mention? You’ll have the opportunity to learn Portuguese through a free language course, making it easier to connect with locals. Get ready for an exciting adventure that combines career growth with a vibrant lifestyle in Lisbon!
Destination
Experience the relaxed mentality of the Portuguese
Welcome to Lisbon, Portugal’s sunny capital, where the sun practically throws a party 300 days a year! Feel the carefree vibes and the vibrant energy that makes everyone smile. Umbrellas? Who needs them! The locals are like sunshine in human form, wrapping you in warmth the moment you arrive. Making new friends here? Easier than ordering coffee in one of the many cosy cafes! And when the stars twinkle, Lisbon lights up with its party spirit – nightclubs, street bashes, you name it! Wanna surf? Hike? Kayak? You got it! In Lisbon, anything is possible. So, are you ready to join the fun? Then don’t wait, pack your bags and let’s go!
What do you get?
- A gross monthly salary of €1,300.84 (with accommodation) or €1,417.50 (without accommodation).
- Shared accommodation with a private room and shared common areas (kitchen, etc.). Gas, water, electricity, and internet included.
- Your training is paid: you will receive €92.80 per week.
- Your plane ticket to Lisbon is refunded after 9 months.
- You will receive an annual return flight to your home country, which will be reimbursed.
- Your documents, health insurance and accommodation are paid for and organised for you.
- Career growth opportunities within the company.
- Free Portuguese language course, kitesurfing lessons, cooking classes, and more.
- A welcoming corporate environment with fun activities including Friday movie nights, company dinners and more!
- An unforgettable life experience that you will remember for the rest of your life!
What is required?
- Fluent Italian (spoken and written).
- Good level of English (spoken and written).
- Availability to live and work in Lisbon for 12 months.
- At least 18 years of age.
- You need to have completed high school and have access to your diploma.
- You have prior experience in technical support.
- A valid European passport or European identity card.
- Experience with Office 365, particularly Exchange Online.
- Basic understanding of networks, authentication methods, and PowerShell scripting.
- Familiarity with Active Directory and DNS management.
Why our recruiters love this destination
“From the moment I saw Lisbon featured in a travel program, it has been at the top of my bucket list. This is because it’s a hotspot for foodies with trendy bars, culinary food trucks or authentic seafood restaurants on every street corner.
I can already picture myself sitting on the magnificent Praça do Comércio while sinking my teeth into Portugal’s most famous pastry, the pastel de nata. I’m also totally up for visiting one of the typical fado houses to immerse myself in the local culture with traditional food and Portuguese fado music.
That’s the magic of travel for me; being open to new experiences, cultures and, of course, good food! “
Nina – International Recruiter
Interview process
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Registration
Click on the red apply button to sign up and fill out the form. Don't forget to attach your CV.
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Expect a call from us
This will happen faster than you think, so watch your phone! We will then provide you with further information about the position and of course we would like to get to know you better.
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Written test
After the telephone interview we will send you a written test, which will take approximately 50 minutes.
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Collection and sending of data to the customer
Once we have completed the test and agreed that you are a suitable candidate for the position, we will send your details to our client abroad.
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The client recruiter will schedule a phone interview with you
During this conversation with the recruiter, your test results, motivation and skills will be discussed. They will also look at your skills and you will carry out a role interview, which you can prepare in advance.
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A second phone interview will be scheduled with the recruiter and a project manager
During this conversation, they will delve deeper into the role.
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Receive your interview and test results
Once you've completed all the steps, we'll get in touch with you (fingers crossed!) to give you the good news that you've been hired!
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Pack your bags and get on the plane!
Throw a party, pack your bags and get on the plane to start your adventure!
Testimonials
FAQ
The minimum period is 12 months.
A basic level of English is required.
While prior experience in technical support is beneficial, we understand that everyone has to start somewhere. For roles requiring specific technical knowledge, such as familiarity with Office 365, Exchange Online, Active Directory, DNS, PowerShell, and networking concepts, candidates are typically expected to have foundational understanding or relevant certifications.
That said, if you’re passionate about this role, please apply! We have several projects available and can always see what would fit you best. Here you can find all our vacancies in Portugal.
If you choose to search for your own accommodation, bringing pets is a possibility. This means you’ll have the freedom to seek out accommodation options that explicitly permit pets. It’s important to consider additional factors, such as extra costs for your flight ticket and necessary preparations for your pet, like vaccinations. These considerations ensure a smooth travel experience for both you and your furry companion.
No, it’s not possible.
The minimum requirement is a high school diploma.
Your relocation package includes a flight, which will be reimbursed after 9 months, assistance with documents, and health insurance. Additionally, accommodation can be provided if desired. You have two choices: Either look for your own accommodation, or have it arranged by your employer. Your salary varies based on this choice.
Our recruiters are ready to guide you through this application process!
From the moment you apply until your new job begins, and even after that, we are here to support you throughout the entire process. With Working Adventures by your side, you’re not alone.