Vacancy
About the job
Our client is committed to doing right—by their customers, their team, their community, and even the planet. That means providing top-tier support while making technology easier to navigate.
As a Technical Support Agent, you’ll be the go-to person for customers seeking help with their products. Your mission? Solve technical issues, offer solutions, and ensure everything runs smoothly. You will:
- Be the first point of contact for customers needing technical assistance.
- Diagnose issues, pinpoint causes, and recommend effective solutions.
- Assist with installation, configuration, customisation, and performance concerns.
- Provide known fixes and workarounds whenever possible.
- Use knowledge bases and documentation to eliminate software defects as potential causes.
- Refer unresolved cases to the appropriate team when necessary.
If you’re a natural problem-solver who enjoys helping others, this role is for you!
Destination
Savour tapas as the sun dips below the horizon and experience the easygoing Spanish way of life!
Málaga has got it all – stunning beaches, a thriving arts scene (hello, Picasso was born here), and a perfect climate. Nestled on Spain’s Costa del Sol, this city serves up a delicious mix of history and modernity, where Moorish castles loom over chic rooftop bars, and charming old town streets lead to world-class museums and Michelin-starred tapas. The cost of living? Surprisingly reasonable for a Mediterranean hotspot. Plus, with over 300 days of sunshine a year, winter blues are basically illegal here. Whether you’re into seaside strolls, buzzing nightlife, or just want to perfect the art of the afternoon siesta, Málaga is the kind of place that makes you wonder why you didn’t move sooner.
Our favourite reasons to live in Málaga
Enjoy the beach
The city boasts beautiful beaches along the Costa del Sol, perfect for relaxation and watersports like surfing and sailing. The nearby countryside also offers opportunities for hiking and cycling.
Treat your taste buds
Málaga is known for its amazing tapas and local dishes. You can indulge in fresh seafood, Spanish ham, and delicious wines at the many restaurants and bars.
Join the large expat community
Málaga attracts a diverse group of expats, creating a vibrant international community where you can meet new friends from all over the world.
Try out new hobbies
Málaga offers a variety of sports opportunities. Football is a passion in the city, and the local club, Málaga CF, plays at La Rosaleda stadium. If you're a golf fan, the Costa del Sol is home to numerous world-class golf courses. The nearby mountains and nature parks also provide great options for hiking, cycling, and adventurous outdoor activities.
Enjoy the nightlife
Málaga's nightlife is buzzing and offers something for everyone. For those who love dancing, trendy nightclubs along the coast, especially in the summer months, host international DJs, keeping the party going until the early hours. Málaga also has theaters and live music venues where you can enjoy concerts and performances.
Explore the shopping streets
Shopping in Málaga is a true delight! Calle Larios, the main shopping street, is lined with chic boutiques and popular brands. At the Mercado Central de Atarazanas, a historic market hall, you can buy fresh produce and sample local dishes. For a unique shopping experience, explore the artisan shops and boutiques in the old town, where you'll find handmade jewelry, art, and local souvenirs.
What do you get?
- A gross base salary of €21,600 per year + bonus up to €2,400 gross per year.
- Reimbursement of moving costs up to €500.
- Opportunities for career growth within the company.
- A permanent contract.
- 23 days of paid holiday annually, plus 14 national holidays in Spain. If you work on a national holiday, you'll receive double pay.
- Assistance with administrative tasks, such as setting up your NIE, Social Security, and bank account.
- Free weekly social events and after-work activities.
What's required?
- Fluent or native in Norwegian (written and spoken).
- Good English skills and knowledge of other languages is a plus.
- You have 1-2 years of experience in technical support.
- You are proficient in Windows/Linux operating systems.
- You have excellent phone etiquette and interpersonal skills, stay calm under pressure, and have strong problem solving skills.
- You have networking troubleshooting knowledge.
- You're available to live and work in Málaga for at least 12 months.
- You have a high school diploma or equivalent.
- You’re 18 years or older.
- You must have an EU passport or the legal right to work in Spain.
Why our recruiters love this destination
Interview process
Testimonials
FAQs
No, the minimum period is 12 months.
Yes, good knowledge of English is required for this position.
Yes, you need a European passport or a work permit in Spain to apply.
Yes, you need 1-2 years of experience in technical support for this position.
No, but the company provides up to €500 in financial support for the relocation.
No, this role is only available as a full-time position.
You will work Monday to Friday from 8:00 AM to 5:00 PM.
Our recruitment team is ready to guide you through the application process!
From the moment you submit your application, to your new job start, and even beyond, we’re here to support you every step of the way. With Working Adventures by your side, you’re not alone.
