Work and play in Malta: Join as a Finnish Customer Service Agent

Are you ready for a new adventure abroad, where the sun shines more than 300 days a year? Are you also communicative and driven to be part of a dynamic and creative team? Then we're looking for you! Read on…

Gross monthly salary

€2166.67 per month + a monthly performance bonus of up to 10% of your salary.

Hotel accomodation

Accommodation

2 weeks of free accommodation in an apartment close to work, plus help finding a permanent place to live.

Plane

Flight

Reimbursement for your flight costs.

Suosittele ystävääsi ja tienaa 1 000 €! 🥳

Vacancy

About the role

Do you also find it frustrating when it’s hard to get a clear answer? So do we! That’s why, as a Customer Service Hero, you are the go-to person for all service, account, and payment-related needs of the customers.

The iGaming industry revolves around online games of chance and betting. This includes a wide range of activities, from online casinos and sports betting to poker platforms, all accessible via the internet. As a Customer Service Hero in this field, your mission is to provide the best possible service to players. Every day, you bring your positive energy to phone calls, chats, and emails to help customers with their questions and concerns within the exciting world of iGaming.

Moreover, sharing your ideas to continuously improve the system and ensure the company stays ahead is extremely important. Providing valuable feedback to team leaders and Country Managers, and keeping the knowledge base updated, is a significant part of your role. No two days are the same in this role, and that’s what makes it so amazing.

Destination

Malta: Your favourite mediterranean island

Malta, an island located near the Italian coast, enjoys over 300 sun-drenched days a year. Imagine this… after a fulfilling work week where you’ve helped people, the weekend arrives. You decide to visit the Blue Lagoon with friends and enjoy the crystal-clear waters and exotic cocktails served in pineapples. While snorkelling, you discover the most colourful fish and marine life. After a delightful day, you return to Malta and visit one of your favourite beach bars, where a DJ is playing and you run into familiar faces. Sounds like a vacation, right? This could become your lifestyle! What are you waiting for? Make this dream a reality!

Our favourite reasons to live in Malta

What do you get?

What is required?

Why our recruiters love this destination

Interview process

  • Apply now

    Click on the red apply button to sign up and fill in the form. Don’t forget to attach your CV.

  • Expect a call from us

    This happens faster than you might think, so keep an eye on your phone! We will then provide you with more information about the position and get to know you better.

  • Getting information and sending it to the client

    After the phone interview, we will determine together whether you are a suitable candidate for the job. If so, we will forward your details to our client abroad.

  • The client’s recruiter will schedule a video interview

    During this conversation with a recruiter, your motivation and skills will be assessed and discussed. So, make sure you’re at your best and come across as motivated!

  • Receive the outcome of the application process

    Once all steps are completed, we will contact you to (fingers crossed!) share the good news that you’ve been hired!

  • Pack your bags and board the plane!

    Throw a farewell party, pack your bags, and board the plane to start your adventure in Malta!

Reviews

Questions

No diploma is required for this position.

We prefer someone with at least 1 year of customer service experience, but don’t hesitate to send in your application anyway! We can always check if we have similar positions abroad or other roles here in Malta that might be a good fit for you.

Yes, you should speak English well.

All candidates need to have a European passport or ID card to live and work anywhere in Europe, including Malta. Alternatively, if you’re from outside the EU, you’ll need a visa to live and work in Malta.

Yes, this is negotiable. You can bring your pets anyway when you have your own home.

Our recruiters are ready to guide you through this application process!

From the moment you apply until your new job begins, and even after that, we are here to support you throughout the entire process. With Working Adventures by your side, you’re not alone.

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