Vacancy
About the role
As a customer service expert, you are the link between the company and overjoyed customers. Your role? You are the first helpline for customers who have questions or need help. With your bright face and friendly approach, you will make customers feel heard and seen. Some of your duties will include:
- Manage incoming customer requests via phone and email.
- Ensure prompt response and resolution.
- Keep customers informed of status and progress.
- Forward important issues to the right people.
- Customer satisfaction is your prio!
Work for a leading tech-giant specialising in smart home innovation
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Work as a live expert for an innovative tech brand
Join an innovative global tech brand as part of a cutting-edge video call service project. This role involves providing a top-tier in-store video shopping experience, creating engaging video content for live and pre-recorded events, and supporting the call centre with inbound calls and administrative tasks. If you have a passion for technology, enjoy being on camera, and thrive in a dynamic environment, we’d love to hear from you.
Got any questions about these projects, or would you prefer something else? We’re here to help. Apply or contact us for other projects, and we will contact you as soon as possible!
Destination
Barcelona: one of the most beautiful cities in Europe
Welcome to vibrant Barcelona, where the good life and Catalan charm go hand in hand. Why would you want to live here? Well, it is not only a shopaholic’s paradise with streets screaming to be discovered, but also a nightlife spectacle where making friends is as easy as finding a tapas bar. Outdoor activities? From sun-drenched beach days to enchanting walks in Parc de la Ciutadella – life here is a party, with delicious food as the icing on the cake.
Our favourite reasons to live in Barcelona
Enjoy the incredible boat- and beach parties
A big advantage of Barcelona is that it is located near the sea. That gives the perfect opportunity to enjoy one of the incredible boat- and beach parties that are organised here once in a while.
Bring shopping to another level in artisanal Barcelona
Did you know that Barcelona is known for its vibrant artisanal scene? Traditional craftsmanship flourishes in this city! From handmade goods to locally produced delicacies, the city offers a captivating range of artisanal treasures.
Join one of the many expat groups
It’s super easy to meet people in Barcelona. There are a lot of expat groups that organise parties and little get togethers multiple times a week for you to expand your network.
View the magical skyline of Barcelona at the bunkers
The bunkers in Barcelona is an incredibly popular destination among expats as it offers a breathtaking view of the city's skyline. It's a fantastic spot to enjoy music, chatter, laughter, dance and beers with your friends.
Experience Barcelona’s vibrant nightlife
Barcelona offers a wide variety of clubs and cafe’s. From little cafes with live jazz music to fancy clubs that blast your favourite hits, there’s always something to enjoy for everyone!
Join sports activities at Parc de Ciutadella
Parc de Ciutadella is a city park in which a lot of sports activities are organised throughout the week. A perfect opportunity to enjoy your favourite hobbies while simultaneously meeting new people. What about salsa classes on Sundays? 😉
What do you get?
- You will receive €500 to help with your relocation costs, such as flight ticket or accommodation costs.
- You will receive a gross salary of €21,700 per year (€1,808 per month).
- Performance bonus of up to €2,000 per year.
- You will receive a food card of €80 per month.
- You will get organisational help e.g. with registration and banking.
- A permanent contract.
- You will have 23 days of paid vacation each year. There are also 14 national holidays in Spain. If you have to work on those days, you’ll get paid double.
- There are also career development programs and specialised courses available.
- Career opportunities within the company.
- Free weekly social events and after work.
What's required?
- You have native Swedish language skills (written and spoken).
- Excellent English language skills (written and spoken).
- You are available for a minimum of 12 months.
- You’re at least 18 years old.
- Very good communication, and listening skills.
- You are available to work full-time.
Why our recruiters love this destination
Interview process
Testimonials
FAQs
The minimum period is 6 months, and for some projects 12 months.
Yes, good knowledge of English is required.
Yes, you need a European passport or a work permit in Spain to apply.
No problem. You will receive extensive training and there are always colleagues/supervisors available to help if needed!
Our recruitment team is ready to guide you through the application process!
From the moment you submit your application, to your new job start, and even beyond, we’re here to support you every step of the way. With Working Adventures by your side, you’re not alone.
