Vacancy
About the role
Become a Customer Support Representative for a renowned travel company, all while enjoying the vibrant culture of Barcelona!
As a part of the Customer Support team, you’ll delve into the dynamic world of travel, assisting customers in navigating their bookings and ensuring unforgettable experiences.
Your role involves:
- Acting as a link between travellers and accommodation partners worldwide, fostering seamless communication and satisfaction.
- Assisting travellers with bookings, modifications, and cancellations on the platform, ensuring a smooth and hassle-free experience.
- Providing exemplary customer service by swiftly addressing questions and resolving issues with finesse and professionalism.
- Managing email and phone correspondence efficiently, upholding the highest standards of communication at all times.
Help create amazing travel memories, all while experiencing the lively vibe of Barcelona!
What makes this job unique?
You’ll be working for an international company with almost 125,000 passionate employees across 58 countries who thrive on making a difference for the world’s most exciting brands. They believe moving abroad is one of the bravest decisions you’ll ever make, so they are there for you. Simply let them know which challenges you face in relocating to Spain, and they will find the best way to support you in getting there. Whether it is related to accommodation, transportation, storage, or any other aspect, your personal recruiter can talk you through the available options.
The same applies to documents. They offer support to help you obtain the initial documents necessary to work. Settling in is easy and fast – all you need to do is go to the ID card (NIE) office, social security office, and a bank. They can even make the appointments for you through an expedited service, so you can get all the necessary working documents on the same day.
Destination
Barcelona: Charming streets, remarkable sights, and countless tapas restaurants
Barcelona is the beautiful and diverse capital of the Catalonia region in Spain. Barcelona has so much to offer, ensuring you’ll never tire of it! For sun and beach lovers, you can spend hours at Platja de San Sebastià, Platja de La Barceloneta, and Nova Icària. If you prefer entertainment and nightlife, then Barcelona is the perfect city for you! Barcelona is a city that buzzes day and night, making living here one big celebration! You can visit trendy bars or nightclubs, explore interesting exhibitions, or indulge in Spanish sangria and delicious tapas like pimientos de Padrón at one of the cosy terraces in Barcelona. And for culture enthusiasts? They will certainly not be bored in Barcelona! Characteristic of Barcelona are its impressive buildings, including Gaudí’s Sagrada Família and Güell Palace.
Our favourite reasons to live in Barcelona
Enjoy the incredible boat- and beach parties
A big advantage of Barcelona is that it is located near the sea. That gives the perfect opportunity to enjoy one of the incredible boat- and beach parties that are organised here once in a while.
Bring shopping to another level in artisanal Barcelona
Did you know that Barcelona is known for its vibrant artisanal scene? Traditional craftsmanship flourishes in this city! From handmade goods to locally produced delicacies, the city offers a captivating range of artisanal treasures.
Join one of the many expat groups
It’s super easy to meet people in Barcelona. There are a lot of expat groups that organise parties and little get togethers multiple times a week for you to expand your network.
View the magical skyline of Barcelona at the bunkers
The bunkers in Barcelona is an incredibly popular destination among expats as it offers a breathtaking view of the city's skyline. It's a fantastic spot to enjoy music, chatter, laughter, dance and beers with your friends.
Experience Barcelona’s vibrant nightlife
Barcelona offers a wide variety of clubs and cafe’s. From little cafes with live jazz music to fancy clubs that blast your favourite hits, there’s always something to enjoy for everyone!
Join sports activities at Parc de Ciutadella
Parc de Ciutadella is a city park in which a lot of sports activities are organised throughout the week. A perfect opportunity to enjoy your favourite hobbies while simultaneously meeting new people. What about salsa classes on Sundays? 😉
What do you get?
- An annual gross salary of €22,537 for 39 hours a week (Monday to Sunday, with different shifts available).
- 2-4 weeks of paid training.
- You will initially receive a temporary contract that may evolve into a permanent one based on long-term business needs.
- You will have 27 days of paid vacation each year.
- There are also career development programs and specialised courses available.
- A Feel Good program, which includes activities like Spanish lessons, quizzes with prizes, free group activities such as running, beach volleyball, roller skating, and much more!
- Great work environment and an unforgettable life experience!
What's required?
- You have native Norwegian language skills (written and spoken).
- Excellent English language skills (written and spoken).
- You are available for a minimum of 12 months.
- You’re at least 18 years old.
- Very good communication, and listening skills.
- You are available to work in rotating shifts from 09:00 to 20:00 (Monday to Sunday).
Why our recruiters love this destination
Interview process
Testimonials
FAQs
We are looking for candidates who are available for a minimum of 12 months.
Yes, good knowledge of English is required.
Yes, you need a European passport or a work permit in Spain to apply.
No problem. You will receive extensive training and there are always colleagues/supervisors available to help if needed!
No, you will work 39 hours a week.
You can use the company’s accommodation, but you can also choose to find something yourself in Barcelona where pets are welcome.
Our recruitment team is ready to guide you through the application process!
From the moment you submit your application, to your new job start, and even beyond, we’re here to support you every step of the way. With Working Adventures by your side, you’re not alone.
