Vacancy
About the role:
Our client believes in doing right, by their customers, their people, their community, and even the planet. That means delivering high quality support while making the tech world a little easier to navigate.
As a Technical Support Advisor, you’ll be the go-to expert for customers who need help with their products. Your mission? Troubleshoot issues, provide solutions, and keep things running smoothly. You’ll:
- Be the first point of contact for customers with tech questions and support needs.
- Diagnose problems, identify causes, and recommend solutions like a troubleshooting pro.
- Help with installation, configuration, customisation, and performance issues.
- Provide known fixes and workarounds where possible.
- Search databases and documentation to rule out software defects.
- Hand over unresolved issues when needed.
If you’re a problem-solver who thrives on helping others, this is the role for you! Apply now and one of our recruiters will contact you.
Destination
Embrace the chill Spanish lifestyle!
Málaga truly has it all—gorgeous beaches, a buzzing arts scene (fun fact: Picasso was born here), and a climate that feels like a year-round vacation. Located on Spain’s Costa del Sol, this city is a seamless blend of history and modern charm, where ancient Moorish castles overlook stylish rooftop bars, and winding old town streets lead to world-class museums and Michelin-starred tapas. The cost of living? Shockingly reasonable for a Mediterranean paradise. And with over 300 days of sunshine a year, winter blues don’t stand a chance. Whether you’re into seaside strolls, vibrant nightlife, or simply mastering the fine art of the afternoon siesta, Málaga is the kind of place that makes you wonder why you didn’t pack up and move sooner.
Our favourite reasons to live in Málaga
Enjoy the beach
The city boasts beautiful beaches along the Costa del Sol, perfect for relaxation and watersports like surfing and sailing. The nearby countryside also offers opportunities for hiking and cycling.
Treat your taste buds
Málaga is known for its amazing tapas and local dishes. You can indulge in fresh seafood, Spanish ham, and delicious wines at the many restaurants and bars.
Join the large expat community
Málaga attracts a diverse group of expats, creating a vibrant international community where you can meet new friends from all over the world.
Try out new hobbies
Málaga offers a variety of sports opportunities. Football is a passion in the city, and the local club, Málaga CF, plays at La Rosaleda stadium. If you're a golf fan, the Costa del Sol is home to numerous world-class golf courses. The nearby mountains and nature parks also provide great options for hiking, cycling, and adventurous outdoor activities.
Enjoy the nightlife
Málaga's nightlife is buzzing and offers something for everyone. For those who love dancing, trendy nightclubs along the coast, especially in the summer months, host international DJs, keeping the party going until the early hours. Málaga also has theaters and live music venues where you can enjoy concerts and performances.
Explore the shopping streets
Shopping in Málaga is a true delight! Calle Larios, the main shopping street, is lined with chic boutiques and popular brands. At the Mercado Central de Atarazanas, a historic market hall, you can buy fresh produce and sample local dishes. For a unique shopping experience, explore the artisan shops and boutiques in the old town, where you'll find handmade jewelry, art, and local souvenirs.
What do you get?
- A gross base salary of €21,600 per year + bonus up to €2,400 gross per year.
- Reimbursement of moving costs up to €500.
- Opportunities for career growth within the company.
- A permanent contract.
- Assistance with administrative tasks, such as setting up your NIE, Social Security, and bank account.
- Free weekly social events and after-work activities.
- 23 days of paid holiday annually, plus 14 national holidays in Spain. If you work on a national holiday, you'll receive double pay.
What is required?
- You are fluent in Danish.
- You're proficient in English.
- You have 1-2 years of experience in technical support.
- You are proficient in Windows/Linux operating systems.
- You have excellent phone etiquette and interpersonal skills, stay calm under pressure, and have strong problem solving skills.
- You have networking troubleshooting knowledge.
- You're available to live and work in Málaga for at least 12 months.
- You have a high school diploma or equivalent.
- You’re 18 years or older.
- You must have an EU passport or the legal right to work in Spain.
Why our recruiters love this destination
Interview process
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Apply
Click ‘apply now’ to fill in the application form. Remember to send us your CV in English as well.
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Wait for a call from us
It will happen sooner than you think, so keep your phone close by! We will then give you more information about the availability and of course we want to get to know you better.
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Forwarding to our partners
After the phone interview, we would like to receive a motivation letter and we will decide together with you if you are a suitable candidate for the position. If so, we will forward your details to our client abroad.
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Online test
After this, a test will be sent to you so they can test your English and computer skills.
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Video interview
A video interview will then be scheduled with the client's recruits. This conversation lasts approximately 45 minutes.
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Receive the result of the interview
Once all steps have been completed, we will contact you to give you (fingers crossed!) the good news that you have been hired!
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Pack your things and board the plane!
Throw a farewell party, pack your bags and board the plane to start your adventure!
Testimonials
FAQ
No, the minimum period is 12 months.
Yes, good knowledge of English is required for this position.
Yes, you need a European passport or a work permit in Spain to apply.
Yes, you need 1-2 years of experience in technical support for this position.
No, but the company provides up to €500 in financial support for the relocation.
No, this role is only available as a full-time position.
You will work Monday to Friday from 8:00 AM to 5:00 PM.
Our recruitment team is ready to guide you through the application process!
From the moment you submit your application, to your new job start, and even beyond, we’re here to support you every step of the way. With Working Adventures by your side, you’re not alone.