Vacancy
About the role:
Are you ready to join the fun team at a dynamic and innovative digital bank as a Customer Service Representative in sunny Málaga? With a focus on providing straightforward financial products, this company offers a range of services, including loans, savings accounts, and credit cards, all designed to be user-friendly and accessible. In this role, you’ll be the friendly voice on the phone and the helpful email wizard, making sure your customers get the information they need. You’ll take orders, answer questions, and help customers with any changes they want to make.
You should feel comfortable sharing information about the services and prices, so you can offer the best solutions to your customers. Therefore, training is provided to help you grow your skills and learn more about the products.You’ll work with a great team to ensure everyone gets top-notch service, always with a smile!
In addition to chatting with customers, you’ll handle some office tasks and paperwork to keep everything organised. We’re looking for someone who is punctual, eager to improve their language skills, and ready to achieve team goals. If you love working with people and want to make every customer’s day brighter, come join this dynamic team in this picturesque coastal city.
About the company and what they can offer you
Get ready for an exciting adventure! Not only does the company offer a fantastic salary, but they also make your move super easy with up to €500 to cover your travel expenses.
When you arrive, there’ll be a bit of paperwork to handle, but no need to stress —your awesome new colleagues will be there to help you every step of the way. Plus, you’ll be part of a lively international team that loves to have fun! With regular social events, you’ll make new friends and build cross-cultural connections in no time. Welcome to your new life!
Destination
Savour tapas at sunset and embrace the chill Spanish vibes!
Welcome to beautiful Málaga, where the Mediterranean Sea kisses the sandy shores in the sunny southeast of Spain! This charming city is bursting with life, offering everything from a perfect climate to a delightfully laid-back lifestyle. The locals, affectionately known as Malagueños, are super friendly and love nothing more than enjoying delicious tapas as the sun sets, exploring the funky street art in the Soho Art District, and kicking back on the beach.
Are you ready to level up your career while soaking up the amazing Malagueño lifestyle? Don’t wait another minute—chase your Spanish dream and apply for this fantastic opportunity now!
Our favourite reasons to live in Malaga
Enjoy the beach
The city boasts beautiful beaches along the Costa del Sol, perfect for relaxation and watersports like surfing and sailing. The nearby countryside also offers opportunities for hiking and cycling.
Treat your taste buds
Malaga is known for its amazing tapas and local dishes. You can indulge in fresh seafood, Spanish ham, and delicious wines at the many restaurants and bars.
Join the large expat community
Malaga attracts a diverse group of expats, creating a vibrant international community where you can meet new friends from all over the world.
Try out new hobbies
Malaga offers a variety of sports opportunities. Football is a passion in the city, and the local club, Malaga CF, plays at La Rosaleda stadium. If you're a golf fan, the Costa del Sol is home to numerous world-class golf courses. The nearby mountains and nature parks also provide great options for hiking, cycling, and adventurous outdoor activities.
Enjoy the nightlife
Malaga's nightlife is buzzing and offers something for everyone. For those who love dancing, trendy nightclubs along the coast, especially in the summer months, host international DJs, keeping the party going until the early hours. Malaga also has theaters and live music venues where you can enjoy concerts and performances.
Explore the shopping streets
Shopping in Malaga is a true delight! Calle Larios, the main shopping street, is lined with chic boutiques and popular brands. At the Mercado Central de Atarazanas, a historic market hall, you can buy fresh produce and sample local dishes. For a unique shopping experience, explore the artisan shops and boutiques in the old town, where you'll find handmade jewelry, art, and local souvenirs.
What do you get?
- A gross monthly salary of €1,700 (€20,400 annually).
- Performance bonuses of up to €180 per month (€2,160 annually), bringing your potential earnings to €1,880 per month.
- Reimbursement of moving costs up to €500.
- Hybrid work model: You are allowed to work from home on some days of the week.
- A monthly food allowance of €80.
- Opportunities for career growth within the company.
- Regular working hours from Monday to Thursday 8 am - 4 pm, and Friday from 9 am - 4 pm.
- A permanent contract.
- 23 days of paid holiday annually, plus 14 national holidays in Spain. If you work on a national holiday, you'll receive double pay.
- Assistance with administrative tasks, such as setting up your NIE, Social Security, and bank account.
- Free weekly social events and after-work activities.
What is required?
- You are fluent in Danish.
- You're proficient in English.
- You can communicate clearly: your spoken grammar is strong, you know how to ask the right questions, and you’re able to show empathy through your tone. You also respond with the right level of urgency when needed.
- Strong telephone communication skills.
- Ability to responsibly and independently handle customer service tasks.
- Good knowledge and experience with Microsoft programmes and the Internet.
- Great time management skills.
- You write well: your grammar, spelling, and sentence structure are excellent, and you have a keen eye for detail.
- You're available to live and work in Málaga for at least 12 months.
- You have a high school diploma or equivalent.
- You’re 18 years or older.
- You must have EU or Swiss citizenship, or the legal right to work in Spain.
Why our recruiters love this destination
Interview process
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Apply
Click ‘apply now’ to fill in the application form. Remember to send us your CV in English as well.
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Wait for a call from us
It will happen sooner than you think, so keep your phone close by! We will then give you more information about the availability and of course we want to get to know you better.
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Forwarding to our partners
After the phone interview, we would like to receive a motivation letter and we will decide together with you if you are a suitable candidate for the position. If so, we will forward your details to our client abroad.
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Online test
After this, a test will be sent to you so they can test your English and computer skills.
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Video interview
A video interview will then be scheduled with the client's recruits. This conversation lasts approximately 45 minutes.
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Receive the result of the interview
Once all steps have been completed, we will contact you to give you (fingers crossed!) the good news that you have been hired!
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Pack your things and board the plane!
Throw a farewell party, pack your bags and board the plane to start your adventure!
Testimonials
FAQ
The minimum period 12 months.
Yes, good knowledge of English is required.
Yes, you need a European passport or a work permit in Spain to apply.
No worries at all! While experience is preferred, it’s not required. You’ll receive thorough training, and there will always be colleagues and supervisors available to support you if needed.
No, but the company provides up to €500 in financial support for the relocation.
No, this role is only available as a full-time position.
Our recruitment team is ready to guide you through the application process!
From the moment you submit your application, to your new job start, and even beyond, we’re here to support you every step of the way. With Working Adventures by your side, you’re not alone.