Customer Service Representatives needed for the Travel Industry in amazing Barcelona

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Live and work in a city you’ll never tire of, with 300 days of sunshine! Join travel industry as a Customer Service Agent, making journeys smoother and turning vacation dreams into unforgettable experiences. Keep reading!

Team outings

You will be able to get to know your colleagues better during the team outings

Salary

€22,537 gross per year

Benefits

Assistance with administration such as setting up a bank account, health insurance, and taxes

At Working Adventures, we’re always on the lookout for adventurous people who long to go abroad. That’s why we’ve launched the ‘Refer a Friend’ initiative, which gives you the chance to earn €1,000.

Do you know someone who might be interested in one of our job opportunities? Then let us know! After he or she applies for one of our vacancies, gets hired and completes the probationary period at the respective company, you will receive €1,000.

Vacancy

About the role

Become a Customer Support Representative for a renowned travel company, all while enjoying the vibrant culture of Barcelona!

As a part of the Customer Support team, you’ll delve into the dynamic world of travel, assisting customers in navigating their bookings and ensuring unforgettable experiences.

Your role involves:

  • Acting as a link between travellers and accommodation partners worldwide, fostering seamless communication and satisfaction.
  • Assisting travellers with bookings, modifications, and cancellations on the platform, ensuring a smooth and hassle-free experience.
  • Providing exemplary customer service by swiftly addressing questions and resolving issues with finesse and professionalism.
  • Managing email and phone correspondence efficiently, upholding the highest standards of communication at all times.
  • Help create amazing travel memories, all while experiencing the lively vibe of Barcelona!


What makes this job unique?

You’ll be working for an international company with almost 125,000 passionate employees across 58 countries who thrive on making a difference for the world’s most exciting brands. They believe moving abroad is one of the bravest decisions you’ll ever make, so they are there for you. Simply let them know which challenges you face in relocating to Spain, and they will find the best way to support you in getting there. Whether it is related to accommodation, transportation, storage, or any other aspect, your personal recruiter can talk you through the available options.

The same applies to documents. They offer support to help you obtain the initial documents necessary to work. Settling in is easy and fast – all you need to do is go to the ID card (NIE) office, social security office, and a bank. They can even make the appointments for you through an expedited service, so you can get all the necessary working documents on the same day. 

Destination​​

Barcelona: Charming streets, remarkable sights, and countless tapas restaurants

Barcelona is the beautiful and diverse capital of the Catalonia region in Spain. Barcelona has so much to offer, ensuring you’ll never tire of it! For sun and beach lovers, you can spend hours at Platja de San Sebastià, Platja de La Barceloneta, and Nova Icària. If you prefer entertainment and nightlife, then Barcelona is the perfect city for you! Barcelona is a city that buzzes day and night, making living here one big celebration! You can visit trendy bars or nightclubs, explore interesting exhibitions, or indulge in Spanish sangria and delicious tapas like pimientos de Padrón at one of the cosy terraces in Barcelona. And for culture enthusiasts? They will certainly not be bored in Barcelona! Characteristic of Barcelona are its impressive buildings, including Gaudí’s Sagrada Família and Güell Palace.

What do you get?​

What is required?

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Why our recruiters love this destination​

If I had to choose one city in Europe that I would like to visit for a second time, it would definitely be Barcelona. It’s been many years since I wandered around ‘Barça’, but I remember very well how impressed I was. Especially for the art lovers among us, the capital of Catalonia is a true paradise of inspiration!

Aline – International Recruiter

Interview process

  • Apply on our website

    Click the red application button to sign up and fill in the form. Don't forget to attach your CV.

  • Expect a call from us

    This happens faster than you think, so keep an eye on your phone! We will then give you more information about the vacancy and of course we want to get to know you better.

  • We pass on your information to our client abroad

    After your phone conversation, we will work with you to decide if the job is right for you. If this is the case, we will pass on your data to our customer abroad.

  • Interview with the client

    The client's recruiter will schedule an initial phone call with you. This is followed by a video call with the project manager. During these calls, they will check your test results, talk about your motivation and discuss your skills. Make sure you show your best behaviour and appear motivated!

  • Receive the result of the interview

    Once all steps have been completed, we will contact you, hopefully (fingers crossed!) to deliver the good news that you have been hired!

  • Start your new job in Barcelona

    Throw a party because you've landed this amazing job!

Testimonials

FAQ

No, 12 months is the minimum.

No problem. You will receive extensive training and there are always colleagues/supervisors available to help if needed!

Yes, this position requires that you can speak and write fluent Danish.

Yes, communicating with your colleagues requires you to have a sufficient level of both speaking and writing in English.

Yes, you are required to have EU citizenship.

No, you will work 39 hours a week. 

Tyler

Our recruiters are ready to guide you through this application process!

From the moment you apply until your new job begins, and even after that, we are here to support you throughout the entire process. With Working Adventures by your side, you’re not alone.

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