Vacancy
About the job
Got a flair for juggling tasks and turning a bad day into a great one? We’ve got the perfect job for you! As a Customer Support Agent, you’ll be the friendly face that customers can count on. From chatting over the phone or email, handling orders, updating info, and sharing all the details about our services and prices, you’ll make sure everything runs smoothly. You’ll also team up with clients to figure out exactly what they need to offer the best solutions.
Here’s the scoop on what you’ll be doing:
- Provide information to customers and answer questions via telephone and email.
- Accept and process customer orders using computer programmes.
- Make changes to customer orders as needed and offer details on services, prices, and purchase options.
- Inform customers about any changes to their orders.
- Draft, edit, and process correspondence and other documents.
- Collaborate with clients to assess their needs and recommend suitable products.
Expect to work closely with supervisors and mentors on exciting projects and join in on team meetings to keep the good vibes going. Plus, you’ll take on extra tasks as needed to ensure top-notch service and happy customers. Curious to learn more? Apply now, and we’ll fill you in on all the details!
Destination
Savour tapas as the sun dips below the horizon and experience the easygoing Spanish way of life!
Welcome to Málaga, a stunning gem on the Mediterranean coast in southeastern Spain. This city has it all—from a dreamy Mediterranean climate to the ultimate laid-back vibe. The locals, known as Malagueños, are super friendly and know how to live life to the fullest! Picture yourself enjoying tapas at sunset, wandering through the vibrant street art of the Soho Art District, or simply kicking back on the beach. Ready to level up your career while embracing the carefree Malagueño spirit? Don’t wait—chase that Spanish dream and apply for this awesome opportunity now!
Our favourite reasons to live in Málaga
Enjoy the beach
The city boasts beautiful beaches along the Costa del Sol, perfect for relaxation and watersports like surfing and sailing. The nearby countryside also offers opportunities for hiking and cycling.
Treat your taste buds
Malaga is known for its amazing tapas and local dishes. You can indulge in fresh seafood, Spanish ham, and delicious wines at the many restaurants and bars.
Join the large expat community
Malaga attracts a diverse group of expats, creating a vibrant international community where you can meet new friends from all over the world.
Try out new hobbies
Malaga offers a variety of sports opportunities. Football is a passion in the city, and the local club, Malaga CF, plays at La Rosaleda stadium. If you're a golf fan, the Costa del Sol is home to numerous world-class golf courses. The nearby mountains and nature parks also provide great options for hiking, cycling, and adventurous outdoor activities.
Enjoy the nightlife
Malaga's nightlife is buzzing and offers something for everyone. For those who love dancing, trendy nightclubs along the coast, especially in the summer months, host international DJs, keeping the party going until the early hours. Malaga also has theaters and live music venues where you can enjoy concerts and performances.
Explore the shopping streets
Shopping in Malaga is a true delight! Calle Larios, the main shopping street, is lined with chic boutiques and popular brands. At the Mercado Central de Atarazanas, a historic market hall, you can buy fresh produce and sample local dishes. For a unique shopping experience, explore the artisan shops and boutiques in the old town, where you'll find handmade jewelry, art, and local souvenirs.
What do you get?
- You will receive €500 to help with your relocation costs, such as flight ticket or accommodation costs.
- Starting at €20,400 per year (€1,700/month), increasing to €21,600 (€1,800/month) after 6 months, and €22,440 (€1,870/month) after 24 months.
- A performance bonus of up to €2,160 annually (€180/month) after 8 months.
- There are also career development programs and specialised courses available.
- You will get organisational help e.g. with registration and banking.
- A permanent contract.
- You will have 23 days of paid vacation each year. There are also 14 national holidays in Spain. If you have to work on those days, you’ll get paid double.
- Career opportunities within the company.
- Free weekly social events and after work.
What's required?
- Fluent or native in Norwegian (written and spoken).
- Good English skills and knowledge of other languages is a plus.
- Strong phone communication skills.
- High school diploma required.
- Must handle customer service tasks responsibly and on your own.
- Plan and organise your work and workspace, work well alone and with others, and support the company’s values.
- Excellent listening and writing skills and ability to write reports.
- Good at time management.
- Knowledge and experience with Microsoft Office and the Internet.
Why our recruiters love this destination
Interview process
Testimonials
FAQs
No, the minimum amount of time is 6 months.
Yes, good knowledge of English is required.
Yes, you need a European passport or a work permit in Spain to apply.
Customer service experience is not required, but it is advantageous if you have some.
No, for this role, you need to be available full-time.
Our recruitment team is ready to guide you through the application process!
From the moment you submit your application, to your new job start, and even beyond, we’re here to support you every step of the way. With Working Adventures by your side, you’re not alone.
