Vacancy
About the Role
You’ll be joining an international company that specialises in customer service for some of the world’s biggest and most recognisable brands, including PayPal, Audi, Canon, Mercedes, Microsoft, and Netflix. As a Customer Service Representative, you’ll support customers of one of these iconic brands, providing assistance via email, phone, or chat to help resolve any issues they may have. For example, if a customer receives the wrong item after an online order, you’ll guide them through the return or exchange process. Your tasks may vary depending on the project you’re working on, and we’ll discuss the specifics with you during the interview.
While you’ll mainly communicate in Italian, there will be times when you’ll need to use English to collaborate with international colleagues.
You’ll be developing your skills in a dynamic team, and gaining valuable international experience. This company believes in innovation, teamwork, and offers plenty of opportunities for career growth!
What does your day look like?
Kickstart your new career with an online training to get you ready for the job. Once you’re ready, you’ll be taking calls, answering emails, and chatting with our customers.
Forget about daily commutes—enjoy the luxury of working comfortably from home. Imagine doing your job from one of Greece’s beautiful islands while enjoying the perfect Mediterranean lifestyle.
Excited to get started? Apply now, and we’ll fill you in on all the details!
Destination
What Greece has to offer
Ancient Greece isn’t just about its rich history—it’s also packed with natural beauty and amazing experiences. Picture endless olive groves, pristine white beaches, and 6,000 idyllic islands, not to mention the mouthwatering Greek cuisine. Did you know that Greece is a top holiday destination for the Dutch? Over half a million people travel from the Netherlands to this sunny paradise every year. And who can blame them? Whether you’re exploring ancient ruins, discovering vast nature reserves, or snapping photos in the famous white villages, there’s something for everyone!
Our favourite reasons to live in Greece
Mesmerising natural landscapes
Greece offers breathtaking natural beauty, from the crystal-clear waters of the Aegean and Ionian Seas to the majestic mountains of the mainland. You can enjoy hiking, swimming, water sports and other outdoor activities in a purposeful environment.
Rich history and culture
Greece is steeped in history and culture, with countless archaeological sites, ancient cities and monuments such as the Acropolis in Athens.
Delicious food and wine
Greek cuisine is known for its flavourful dishes, including gyros, moussaka, souvlaki and fresh fish dishes. In addition, Greece is an emerging wine producer, which means you can enjoy delicious local wines in stunning surroundings.
Warm climate
Greece's Mediterranean climate ensures mild winters and warm summers. This makes the country appealing to those who love sunny days and outdoor activities.
Hospitable population
Greeks are known for their hospitality and friendliness. So you'll quickly feel welcome and at home in the local communities.
What do you get?
- You’ll receive a gross monthly salary between €1045 and €1100, plus 2 bonus months (so, 14 monthly salaries per year).
- You’ll also have the opportunity to earn a performance bonus, depending on the project you’re working on, ranging from €100 to €200 per month.
- You can work from home anywhere in Greece—whether it's from the city or a beautiful island. All you need is a good, fast internet connection and a comfortable workspace.
- Professional development: With paid training and coaching, you’ll be investing in your professional future.
- An international and innovative company culture.
- If you work on a Sunday or a Greek public holiday, you'll receive 75% extra pay for that day.
- If you don't live in Greece yet, you get a paid flight ticket, airport pickup and drop off, and temporary accommodation for your relocation. You will also get help with sorting out your administration, such as your banking, health insurance and taxes.
What's required?
- Fluent in Italian (spoken and written).
- Good to very good English skills (spoken and written).
- Available for a minimum of 12 months.
- At least 18 years old.
- You already live in Greece, or are willing to relocate.
- You have a fast, stable internet connection.
Why our recruiters love to work remotely
Interview Process
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Apply on our website
Click on the red application button to register and fill in the form. Do not forget to enclose your CV.
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Expect a call from us
This is happening faster than you think, so keep an eye on your phone! We will then provide you with more information about the vacancy and of course we want to get to know you better.
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Test
After the phone interview, we’ll send you a test, which will take about 50 minutes.
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Forwarding to our partner company
Once you've completed the test and we agree that you’re a good fit for the position, we’ll send your information to our client abroad.
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Video interview
During this conversation, the recruiter will discuss your test results, your motivation, and your skills. They’ll also assess your abilities and you’ll participate in a role-specific interview, which you can prepare for in advance.
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Receive the outcome of the interview
After all steps are completed, we will contact you to (fingers crossed!) deliver the good news that you have been hired!
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Get ready for your training!
Hooray, you are hired. Your work equipment, including a laptop, headphones, and more, will be shipped directly to your address in Greece, ensuring a smooth start to your new job!
Testimonials
FAQs
No, the minimum period is 6 months.
No, that is not a problem. Experience is not required for this position.
No, part-time work is not possible in this position. You will work full-time, 40 hours per week.
No, a diploma is not needed.
You will work 40 hours per week. The hours depend on the project you’ll be assigned to, and most likely, you’ll work in shifts.
If you’re not yet living in Greece, you will receive a relocation package. You get a paid flight ticket, airport pickup and drop off, and temporary accommodation.
Our recruiters are ready to guide you through this recruitment process!
From the moment you apply until your new position starts, and even after that, we are here to support you throughout the process. With Working Adventures by your side, you’re not alone.