Vacancy
About the position
As an Advertiser Support Specialist, your job is to help advertisers grow and succeed using innovative and fast-moving platforms. Advertisers and agencies will contact you when they need support after purchasing ad placements or using platform tools. Your role is to make their experience better by solving technical problems, reporting system bugs, guiding users on how to use tools and features, and answering their questions.
As part of a dedicated, multilingual team, you will support advertisers from small and medium-sized businesses. You will immerse yourself in different sectors and offer tailor-made solutions that perfectly match your customers’ goals. Over time, you will become an expert in online advertising, understanding how Online Ads work and helping your clients make their marketing dreams come true. No day is the same, and that is exactly what makes this role so much fun.
Destination information
Lisbon, everything you need!
Lisbon is like the perfect cocktail: a mix of sun-drenched charm, historical splendor, and modern flair. Imagine waking up every day to a view of colourful facades and the sparkling Tagus River, with the smell of freshly baked pastéis de nata wafting toward you. The city is bustling with life, with a creative vibe that attracts startups and freelancers from all over the world. Add to that the delicious Portuguese cuisine, warm Mediterranean climate, and a friendly culture. And let’s be honest, ending a working day with a glass of vinho verde on a terrace sounds like a dream, right?
Our favourite reasons to live in Lisbon
It's surf o'clock
Lisbon is located near the sea with some amazing beaches, which gives you the perfect opportunity to try to learn a new hobby: surfing! After you’ve practised the art of surfing, you can relax at one of the many beach clubs for some more seaside fun.
Explore the many local markets
Exploring the local markets in the city is an amazing experience. These markets offer local produce, artisanal goods, and unique Portuguese specialities, amongst which are cheeses, exquisite honey, and high-quality olive oil. Additionally, during the festive season of December, different neighbourhoods host a Christmas market!
Discover Lisbon's vibrant nightlife
Lisbon has loads of cafés, bars, and clubs for you to enjoy. Many of you have probably heard of the creamy pastry ‘Pastel de Nata’… Well, did you know that there is a Pastel de Nata shot? 🥃 An absolute game changer! Tip: try out ‘Sneaky Sip Lisbon’, this is a hidden cocktail bar that is only accessible through a secret door behind a photo automate. Don’t forget the password: BASEMENT.
Join Lisbon's expat community
Lisbon has the biggest expat community in the whole of Portugal! For this reason, it’s very easy to join an expat group, meet new friends and expand your network.
Pay a visit to Parque Urbano do Jamor
Lisbon has many parks available for you to explore new sports, from tennis courts to archery ranges. The greenest and biggest park is Parque Urbano do Jamor. This park has a canal in which you can kayak, and it also has a climbing wall for the daredevils among us!
Go on an adventurous hike
The surrounding area of Lisbon is absolutely stunning. So, get your hiking boots on and let’s go for an amazing hike. Lisbon is definitely the city to keep you active!
What do you get?
- A gross monthly salary between €1,040.68 (with accommodation) and €1,240.67 (without accommodation).
- If you want your employer to arrange accommodation for you, a shared apartment will be made available to you. You will have a private room and share the common areas, such as the kitchen, etc.
- Your flight will be reimbursed after you have completed your training.
- You will receive a return flight to Italy every year.
- Airport transfer.
- Your training is paid for.
- Opportunities for growth within the organization.
- You will immediately receive a permanent contract.
- Assistance with administration, such as banking, taxes and private health insurance.
- An international corporate culture with many activities such as: Friday Movie Nights, company dinners, and much more.
- You can take advantage of the free Portuguese course, kitesurfing lessons, cooking lessons and much more!
- You get 22 days of vacation per year + Portuguese national holidays.
- An unforgettable life experience that you will benefit from for the rest of your life!
What is required?
- Fluent Italian language skills (written and spoken).
- Good English language skills (written and spoken).
- You are available for at least 12 months.
- You are at least 18 years of age.
- You have obtained your secondary education diploma.
- You do not need to speak Portuguese for this vacancy.
- Having prior experience in customer support and/or marketing is advantageous.
Why our recruiters love this destination
Interview Process
Testimonials
FAQ
No, for this vacancy we are looking for a candidate who is available for at least 12 months.
Yes, for this vacancy you must be able to speak English well.
Your flight to Lisbon will be booked and paid for you. Regarding your accommodation, there are two options. You can choose to find your own accommodation or arrange accommodation through your employer. With the latter option, there will be deductions from your salary.
Do you like to use the accommodation via the employer (including gas, water, electricity and internet)? Then you earn €1,040.68 gross per month. Since your accommodation and health insurance are arranged for you, you can use all that money for fun activities in Portugal!
Prefer to find accommodation yourself or do you already live in Portugal? Then you will receive a gross monthly salary of €1,240.67.
You will need a European passport and will need to speak Italian fluently.
It is not a problem, if you do not have prior experience, but having a background in marketing or customer support can be beneficial.
If you choose accommodation through your employer, then no. If you choose to find your own home, then that is possible if your landlord allows it.
No, this is not possible.
40 hours per week (8 hours per day with an additional lunch break hour) on a rotational shift pattern, Monday to Sunday, from 06:00 am to 24:00.
You need to have obtained your secondary education diploma.
Our recruiters are ready to guide you through this application process!
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