Vacancy
About the job
Ready to explore the world of Customer Service with Insulet? As the first point of contact for customers using an ‘insulin pod’, you will contribute to a better quality of life for diabetes patients.
Here’s what you’ll do:
- Be on standby to answer questions over the phone.
- Give customers support in using products and resolve problems in a friendly manner.
- Arrange orders and shipment of products.
- Ensure that all patient documents are properly stored.
Insulet, the solution for people with diabetes
Ever heard of Insulet? Well, they’re the diabetes superheroes! It all started with a dad who wasn’t happy with his son’s insulin options. So, he doodled up a revolutionary pod design on a napkin. Fast-forward, and now their tubeless, portable, Omnipod is selling in 24 countries, helping over 100,000 people.
The Omnipod is a tiny, portable pod delivering insulin non-stop for three days straight. And get this – you can control it with your smartphone. How cool is that? Say goodbye to those old-school injections and hello to living life to the fullest!
Moving to Portugal; a piece of cake!
Your new workplace isn’t just any office – it’s one of Europe’s top 25 employers. And guess what? You’re off to sunny Lisbon, with your flight paid for. Need help with the boring paperwork? Say no more! Your new colleagues have your back with everything from health insurance to taxes and banking. Oh, and did we mention? You’ll even get a free Portuguese language course! Soon you’ll be chatting away in Portuguese like a local. So buckle up, because this adventure is just getting started! 🚀
Destination
Experience the relaxed mentality of the Portuguese
Welcome to Lisbon, Portugal’s sunny capital, where the sun practically throws a party 300 days a year! Feel the carefree vibes and the vibrant energy that makes everyone smile. Umbrellas? Who needs them! The locals are like sunshine in human form, wrapping you in warmth the moment you arrive. Making new friends here? Easier than ordering coffee in one of the many cosy cafes! And when the stars twinkle, Lisbon lights up with its party spirit – nightclubs, street bashes, you name it! Wanna surf? Hike? Kayak? You got it! In Lisbon, anything is possible. So, are you ready to join the fun? Then don’t wait, pack your bags and let’s go!
Our favourite reasons to live in Lisbon
It's surf o'clock
Lisbon is located near the sea with some amazing beaches, which gives you the perfect opportunity to try to learn a new hobby: surfing! After you’ve practised the art of surfing, you can relax at one of the many beach clubs for some more seaside fun.
Explore the many local markets
Exploring the local markets in the city is an amazing experience. These markets offer local produce, artisanal goods, and unique Portuguese specialities, amongst which are cheeses, exquisite honey, and high-quality olive oil. Additionally, during the festive season of December, different neighbourhoods host a Christmas market!
Discover Lisbon's vibrant nightlife
Lisbon has loads of cafés, bars, and clubs for you to enjoy. Many of you have probably heard of the creamy pastry ‘Pastel de Nata’… Well, did you know that there is a Pastel de Nata shot? 🥃 An absolute game changer! Tip: try out ‘Sneaky Sip Lisbon’, this is a hidden cocktail bar that is only accessible through a secret door behind a photo automate. Don’t forget the password: BASEMENT.
Join Lisbon's expat community
Lisbon has the biggest expat community in the whole of Portugal! For this reason, it’s very easy to join an expat group, meet new friends and expand your network.
Pay a visit to Parque Urbano do Jamor
Lisbon has many parks available for you to explore new sports, from tennis courts to archery ranges. The greenest and biggest park is Parque Urbano do Jamor. This park has a canal in which you can kayak, and it also has a climbing wall for the daredevils among us!
Go on an adventurous hike
The surrounding area of Lisbon is absolutely stunning. So, get your hiking boots on and let’s go for an amazing hike. Lisbon is definitely the city to keep you active!
What do you get?
- A gross monthly salary between €1,040.68 and €1,240.67.
- Shared accommodation is made available to you. You get a private room and share the common areas, such as the kitchen, etc. Gas, water, electricity, and internet are also included.
- Your training is paid: you will receive €92.80 per week.
- You will receive an annual return flight to your home country, which will be reimbursed.
- Your flight ticket, documents, health insurance and accommodation are paid for and organised for you.
- Interesting career opportunities.
- Free Portuguese course, kite surfing lessons, cooking lessons and much more on offer!
- A welcoming corporate environment with fun activities including Friday movie nights, company dinners and more!
- An unforgettable life experience that you will remember for the rest of your life!
What is required?
- Fluent Italian (spoken and written).
- Be able to speak and write English at a good level.
- Availability to live and work in Lisbon for 12 months.
- At least 18 years of age.
- You have a valid European passport or European identity card.
Why our recruiters love this destination
Interview Process
Testimonials
FAQ
The minimum period is 12 months.
A basic level of English is required.
No, it’s not a problem!
If you choose to search for your own accommodation, bringing pets is a possibility. This means you’ll have the freedom to seek out accommodation options that explicitly permit pets. It’s important to consider additional factors, such as extra costs for your flight ticket and necessary preparations for your pet, like vaccinations. These considerations ensure a smooth travel experience for both you and your furry companion.
No, it’s not possible.
The minimum requirement is a high school diploma.
Your relocation package includes a paid flight, assistance with documents, and health insurance. Additionally, accommodation can be provided if desired. You have two choices: Either look for your own accommodation, or have it arranged by your employer. Your salary varies based on this choice: €1,040.68 with accommodation provided and €1,240.67 if you opt to search independently.
Yes, you work 40 hours a week on a rotating shift schedule, which includes shifts from Monday to Sunday, spanning 24 hours a day, from 00:00 to 24:00.
You are responsible for booking and covering the costs of your flight, but after completing 9 months with the company, your money will be refunded.
Our recruiters are ready to guide you through this application process!
From the moment you apply until your new job begins, and even after that, we are here to support you throughout the entire process. With Working Adventures by your side, you’re not alone.
